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Frequently asked questions
Workspaces, security, billing, and team access. Still stuck? Contact us.
10 questions
What is a Cogrova workspace?
Each organization gets its own URL on cogrova.com, for example your-company. Team members bookmark that link and sign in with email and password after the workspace owner creates an account.How do sign-in and membership work?
Create an account once with your company email, then invite others as your plan allows. Everyone signs in from the same place — go to /login.Can workspace admins manage team members?
Yes. Workspace owners and seat admins can add members, change roles, adjust page access, and remove anyone except the owner. Open Team & access from your workspace sidebar.I forgot my workspace URL. Can you send it?
Yes. Open /login with the email you used when you created your account. We'll route you to the right company dashboard.How do I reset my password?
Use /forgot-password — you'll get a link to set a new password. New registrations also require email verification before first sign-in.Are file uploads and views logged?
Yes. Owners and admins see an Audit log with file uploads, renames, moves, folder changes, and sign-ins. A separate File views tab records who previewed which document and when.What are workspace Messages?
Messages is an internal team board inside your workspace — every signed-in member can read and post notes. Use it for quick handoffs between finance, ops, and advisors.Where is data hosted?
We design Cogrova for European hosting and encryption at rest on dedicated EU-region infrastructure. Details belong in your Privacy Policy and contracts before production launch.Pricing and trials
Plans are on /pricing. Choose Essentials or Professional — both bill monthly through Stripe. Only the workspace owner completes checkout.How does AI document analysis work?
When enabled in Settings, new uploads can be analyzed by Mistral AI (EU-based) to extract dates, amounts, categories, and professional tags. File content is sent only for analysis; results stay in your workspace database. You can turn it off anytime.
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